Darkstar911 Jul 20, 2010   11:22 PM GMT

I think the harddrive is no longer being detected by the bios. Check the bios and see if the harddrive shows up. if not, try to open up the casing that houses the harddrive and see if the connection is lose. if that fails You will probably need to get a new harddrive. Good Luck!

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Frajan Jul 23, 2010   3:23 AM GMT

Thank you Carlos. I had the same doubt and you confirmed it that my computer was trying to boot from the network, but it is not the intention. It always used the hard disk to boot. How and why would this change? Going back to your answer can you please tell me how do I edit the BIOS. I cannot access the BIOS (hitting the delete key). In fact none of the function keys would interrupt the screen scroll! Please advise. I very much appreciate your time and assistance!

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carlosdl Jul 23, 2010   4:17 PM GMT

If it was not changed intentionally, then maybe PXE boot was enabled by default and as Darkstar911 suggested, you have a hard drive failure (so the machine tries to boot using the other options, including PXE). In most HP machines you would enter the BIOS by pressing and holding the F1 key when the HP logo appears. If that doesn't work, you might want to try disconnecting the mouse and any other unnecessary device, and then reboot the machine and try to enter the BIOS again. Also, I would make sure the keyboard is working properly. If you have another machine available, you could also test your apparently faulty hard drive on it to confirm whether it is in fact what is causing the boot problem or not.

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Frajan Jul 24, 2010   3:40 AM GMT

Thanks Darkstar. My main problem is that I cannot access the BIOS. The function keys and the delete key don't seem to work at all! I tried using a different keyboard and mouse but up to no avail. Is there any thing else I could try? Thanks for your help.

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Frajan Jul 24, 2010   3:49 AM GMT

Carlos, I tried using F1 key and also the F10 key, this did not help. I repeated the same process after disconnecting the mouse. I got the "keyboard missing error" message (although it was the mouse that was disconnected!). This did not open up the access to BIOS. I am going to connect the hard disk to another computer to check its integrity as advised by you. Thanks for your assistance.

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Darkstar911 Jul 27, 2010   7:09 PM GMT

Hewlett-Packard (HP) - Pavilion, TouchSmart, Vectra, OmniBook, Tablet •Press the F1 key after restarting the computer. •HP Tablet PCs may use F10 or F12. •Other HP computers may allow access to BIOS CD-Rom, Hard disk, USB device and network are mostly set as bootable devices on most computers. It will cycle through all of them if there is no valid bootable device. Good luck.

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usman123114 Sep 10, 2014   1:12 PM GMT

Hi friends, I have core I 5 2320 and I am suffering from this error: Client mac addr .. 7c 05 07 0d 22 18 error on Windows 7. How do I repair this?

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pquinn34 Jun 29, 2015   8:11 PM GMT

Changing the boot order in the BIOS did it for me. I want to thank the contributor of that tip. (Michael Tidmarsh).

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Michael Tidmarsh Jun 29, 2015   8:16 PM GMT

Actually, you should thank Carlosdl, he's the one who answered the question.

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Gokulkichu Sep 19, 2015   3:11 PM GMT

How can I change the boot in the bios??

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swapnil20005 Sep 25, 2015   11:39 AM GMT

You just need to remove CMOS cell and than start your computer go in device manager, scan it, and shutdown your PC, then install BIOS again and start PC. Error will solve if its still happens than change BIOS setting default.

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GuestG Jun 30, 2016   10:42 PM GMT

I had the same problem when I installed Linux mint 17.3 and when putting the usb that I had installed the Linux from It , the computer opens from the usb and I tried to install another OS like Windows 10 the computer opens Windows 10 normally but I needed Linux so I tried to install it again and I still have the same problem

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Subhendu Sen Jul 1, 2016   5:02 AM GMT

@GuestG, forget about usb installation, Copy all of the files/ folder from usb to computer on another drive like D/E (if any). Try to install from hdd source. Hope you will know the procedure.

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joeinslw May 21, 2017   5:15 PM GMT

The only thing I can figure is that the image file I downloaded from the internet is corrupted, because the computer sees the hard drive fine. I deleted that partition and looking for a Mac OS X image file that isn't from the internet. Wish me luck, I think I will need it.

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Kantor89 Sep 12, 2018   9:06 AM GMT

I have same problem as Frajan dies.

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Kantor89 Sep 12, 2018   9:11 AM GMT

Typo...

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Subhendu Sen Sep 12, 2018   11:33 AM GMT

@Kantor89, assuming there is no necessary files/folders on your system. if any, hope you took all necessary backups and then go for fresh install. What happened that you did a fresh install? Also assuming fresh install means, formatted the hard drive and then install the OS. If this case, have you delete the partition of the hard drive and then re-partition it? If you formatted did you go for full format/ quick format for all drives?

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Kantor89 Sep 12, 2018   6:25 PM GMT

It was brand new hard drive and I did quick format. The hard drive seems to reject installing windows 10 on it. My computer shuts down in about three min and comes back on doing same thing again and again.

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Kantor89 Sep 13, 2018   6:07 AM GMT

My Toshiba laptop bios recognize my new hard drive but does not connect to install Windows 10 on it.

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ToddN2000 Sep 13, 2018   12:32 AM GMT

@Kantor89: How large is the drive and is it partitioned? What format is it NTFS or FAT32?

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TheRealRaven Sep 13, 2018   3:53 PM GMT

Download any decent Linux install image, burn it to USB or DVD or whatever for a 'Live' image, then boot from that. Use it to test whether or not the drive can be accessed properly from a running OS. Without knowing specs of the system and of the drive, most answers will necessarily be guesses.

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Kantor89 Sep 13, 2018   5:27 PM GMT

To ToddN200,

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Kantor89 Sep 13, 2018   5:35 PM GMT

I actually tried two different hard drives. Same trouble.

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Subhendu Sen Sep 14, 2018   6:52 AM GMT

What was the earlier OS is there? Was it Windows 10? Are you sure that your system can load Windows 10? Toshiba laptop, this is fine but how old is it?

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Kantor89 Sep 14, 2018   7:48 AM GMT

It came with Vista and I upgraded to win 10 and then i got this trouble. Now I bought a new hard drive trying to install win 10 on it, but i cannot. My Toshiba is satellite a305 s6858.

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Kantor89 Sep 14, 2018   9:41 AM GMT

For about one year after the upgrade to win 10, my Toshiba was doing fine. 

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ToddN2000 Sep 14, 2018   11:59 AM GMT

@Kantor89: is this to replace an old drive or add a second? IF replacing an old drive, what was the reason? The new drive is the same size correct?

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Subhendu Sen Sep 17, 2018   6:03 AM GMT

For just a try, if you have Windows Vista OS setup CD/ DVD, please try to install the same, and check if it installs successfully.

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soyoncho Sep 18, 2018   12:44 AM GMT

Finally, I know know what happened to my Toshiba.

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