Client Access V6r1 keyboard locking

Slhamilton

35 pts.

Tags:

Client Access

Client Access 6.1

iSeries Access for Windows

V6R1

Windows Server 2008

Windows Terminal Server

I have upgraded my clients to V6r1, 64 bit, running on a Windows 2008 terminal server. AS/400 is on V5R4. My clients will get the message "The host system has locked the keyboard, See if message appears, wait, or press rest" this doesn't happen all of the time nor is it consistant to certain keys. Pressing System Attn releases it. IBM has no ideas other than to run a trace until the problem happens.

Asked: June 22, 2009 1:38 PM Last updated: July 8, 2009 4:56 PM

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Discuss This Question: 3 Replies

Steve Pitcher Jun 25, 2009 4:07 PM GMT

We use Citrix and I find that sometimes you have odd key mappings on the client end that would cause this issue.

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Slhamilton Jun 26, 2009 1:07 PM GMT

We are using BosAnova thin clients. I just learned that the RDP session is Unix although Box has not heard of anyone having the same problem nor is there any new version updates for the firmware. The map we use is the same as the old version. I created it in a common area then I copy it when I install a new user. I thought I would try deleting the new map and letting client access create it again and then change it. We don't change much on it so I would not think that is the problem, but you never know. Thanks for the info.

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Slhamilton Jul 8, 2009 4:56 PM GMT

IBM sent me a dll to fix the problem. So far it is working. The dll is pcslt52.dll.

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