Citrix question: issue opening vDesk link from Citrix session

65 pts.
Tags:
Citrix
Citrix vDesk
Experiencing an issue when opening vdesk link from Citrix session. When pulling up the vdesk link, I am unable to maximize the vdesk session. shift + f2 only turns off my wireless internet. I need to be able to maximize the vdesk session. I use dual monitors, and it fills up half the screen. Then I can only see half the information. I have tried shift + f11 and shift + f12, but both were unsuccessful. I need to be able to launch vdesk in Citrix to pull up certain applications only available in the advisor profile, which is different from a knowledge worker profile. I appreciate your help.


Software/Hardware used:
citrix
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staus update: resolved, user error, had to press the blue function key on my dell laptop to access the function keys

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