I am writing a new document for CR Management and integrating User discussion within the CRM tool suite we finally will provide and I am open to and hoping for input from people expert in this field.
While I have used these tools for years and generally have 2 or more ready for users to use depending on requirements; I am hoping there are more ideas out there that i can use to ether pick a tool that does everything we need or can be integrated into out final suite.
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