Cash application register in AS/400

5 pts.
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AS/400
When trying to apply the amount on specific invoices in AS/400 I get an amount that is to be registered as pending on the account. I have tried a few times to press F6 and leave this amount on the account but this method does allow me to register the amount as a credit note not as a debit note. Do you have any idea how to post a debit on the account when registering an over payment? I have this situation when I get over payments and I must leave the amounts on the account and I am not sure how to do it. I also do not want to leave any invoices partially open. I want to register the amount as a debit. I hope someone will provide me with an answer. Thank you!
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  • Splat
    Without knowing the application or how it works it's a bit difficult to answer your question.  Have you contacted your IT department?
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  • ToddN2000
    What is the name of the software application / vendor. They all work differently. Is this a "green screen" application or a web based program?
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