Can’t VPN using Vista to Windows 7 OS using SonicWall Global VPN.

ITKE
1067645 pts.
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Microsoft Windows 7
Microsoft Windows XP
SonicWall VPN
VPN
Windows Upgrades
I seem to be able to remote into Win XP and lower, but major issues when i try to remote into my PC which has Win 7 installed. Not specific error message - just that user authentication failed. I have checked the remote settings on my Win 7 PC and Allow access to lower network encryption is enabled, but still no joy. I have installed RDP 7.0, but again no joy. I have checked my router at home and i have disabled the firewall and enabled VPN.This seems to effecting Vista only. Can anyone help?
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Remote Desktop is disabled by default in Windows 7 or Vista if you want to remote into the machine it will be necessary to turn it on.

And as you are connecting from an older version of Windows which you did not tell us the version of so you will need to enable compatiability for the older versions of RDP. Even if you installed the latest, greatest iteration of RDP you are still on another OS and need to have this checked.

You also you did not say what version of Windows 7 you are using but it is only included in the Professional, Business, or Ultimate versions of Windows. Home editions do not have remote desktop.

<b> I repeat HOME VERSIONS of 7 DO NOT HAVE REMOTE DESKTOP and it will not work.</b>

Here are the steps necessary to check if the remote desktop is enabled:

<ol>
Right click my computer
Properties
Click on Remote Settings on the Left
Make sure the check box is checked
Make sure your check box is on the Allow connections from computers running any version of Remote Desktop</ol>

Save restart and try again

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  • Karl Gechlik
    Can you tell us what type of vpn you are using and can you view in the logs where it is failing?
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  • The Most-Watched IT Questions: July 20, 2010 - ITKE Community Blog
    [...] 4. KarlG helped out a user who can’t VPN using Vista to Windows 7 OS using SonicWall Global VPN. [...]
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