Pradeepsys Feb 2, 2012   8:00 AM GMT

any body can clarrify my question

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Pradeepsys Feb 2, 2012   8:01 AM GMT

when i am configured my domain mail in ms outlook , i can able to send but i cant able to recive the mails, its nt giving error but its keep on downloading but no mails are receiving

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Subhendu Sen Feb 2, 2012   9:03 AM GMT

Probably OL could not automatically check for new e-mail messages. Manually intervention is necessary to check the same by clicking send/receive on the standard toolbar. Though u can check by: Click tools > send/receive > settings > define send/receive groups. Now select the group that contains the e-mail a/c want to regularly check. Under setting > group name, select the schedule an automatic send/receive every <n> minutes check box. Type any no within 1440 in the minute box. Click close & click send/receive on standard toolbar.

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Brijesh Oct 30, 2014   4:39 PM GMT

Hi,

Follow the below steps to when you cannot receive emails in outlook 2007:

Step 1: Open the Mail Setup dialog box

   1. Click Start, click Run, type Control in the Open box, and then click OK.
   2.Follow the below steps in case of  Windows Vista:
     Click User accounts, and then click Mail.
   3. The Mail Setup dialog box opens.

Step 2: Start the New Profile wizard

   1. Click Show Profiles.
   2. Click Add to start the New Profile wizard.

Step 3: Create a profile

   1. In the Profile Name box, type Test, and then click OK to name the new e-mail profile.
   2. Follow the steps Microsoft Office Outlook 2007:
               1. Click to select the Manually configure server settings check box.
               2. Click Next.
               3. On the Choose E-mail service page, click Internet E-mail.
               4. Click Next.
               5. Fill in the boxes in the Internet E-mail Settings dialog box. Make sure that the Account Type setting is set to POP3.
     Enter the information from your ISP or from your e-mail administrator in the Incoming mail server box and in the Outgoing mail server (SMTP) box.
               6. Click Next, follow the prompts to finish setting up your account, and then click Finish.
               7. Your new profile is created. Go to step 4.
         

Step 4: Set the default profile

   1. On the Mail dialog box, under the When Starting Microsoft Outlook, use this profile box, click to select the new profile that you created in step 3.
   2. Click OK.
   3. Use Outlook to send yourself an e-mail.

Hope this helps.     

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sarathseng Apr 24, 2015   0:44 AM GMT

so, inbox also have or not, please tell me!

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hedayat Feb 9, 2016   7:28 AM GMT

I also have the same issue. I have pop email account. I can send emails but since 4-5 days i'm not receiving any new email. I tryed test option to send and receive. it gives me ok. and status bas shows that one email is downloading but afther finishing download no email show in any of the folder of the Personal Folders.

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prakashnegi Dec 27, 2016   10:48 AM GMT

I also have the same issue in Outlook 2007.

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Devkota Jan 14, 2017   12:56 AM GMT

I can send the emails but unable to receive the emails , i tried safe mode of outlook also , but that time i received some of them , but finally not succeed it is showing huge data size receiving, although i checked from web-mail but it is receiving the emails.

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Subhendu Sen Jan 16, 2017   5:59 AM GMT

@devkota, have you run scanpst, if not try run the same & hope it will help you.

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Sakhile Jul 1, 2017   0:08 AM GMT

Why am I not receiving mail on Outlook?

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Subhendu Sen Nov 3, 2017   10:53 AM GMT

@Sakhile, More information is needed. Have you received mails before occurred this one? Is there any recent update regarding your system/OS/software? What environment is there, IMAP/POP3? However, you can navigate here for getting help: https://support.microsoft.com/en-in/help/286040/how-to-troubleshoot-outlook-when-you-cannot-send-or-receive-e-mail.

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