Cannot print on Epson printer: Error code 0x97

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Epson
Hello, I'm currently using an Epson printer but I just tried to print something and it's giving me this error code message: 0x97. What does that mean? I restarted the printer but the error code just keeps appearing. What should I do?

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Error Code 0x97 is a warning when there is a problem with the internal hardware. It could be caused by motherboard failure or other interior parts. When this error occurs, it happens suddenly and may lead for your printer to turn off or stop printing

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  • Subhendu Sen

    You supplied a good information, except one thing, the OS type and also type of printer like network/ shared or standalone. Whatever the model/ type it is, try this simple one, first disconnect all connected cables including USB cable, if any. Next detach the printer cartridges. While it is switched off, press the power for few seconds. Again plug in all cables including the USB peripherals. Insert the printer ink cartridges. Power on the printer & check to see if the error message appears again.

    If that does not help, you can download/ install this tool provided by Microsoft, https://support.microsoft.com/en-us/help/4027397/windows-10-fix-printer-problems

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