Cannot play videos in Windows 10

1067645 pts.
Tags:
Video
Windows 10
My friend knows that I use this site a lot so he wanted me to post this question. He's having an issue with playing videos on Windows 10. He can't play any videos in VLC, Windows Media Player, etc. He sometimes gets sound in VLC but that's it. What's the issue here? Thanks so much.

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It could be that it’s not a standard format and may need specific codes installed in order to play them. I use VLC for a majority of videos with no issues. I have had a few where I needed something like DIVX to play a couple. I would check to see if they play properly on another computer if possible to see if it is the file itself or something in his set-up. What is the file format he is trying to play ?

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  • ToddN2000
    There could be another issue where he is trying to play HD videos on a video card that will not support the resolution or has insufficient memory.
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