Cannot open Microsoft Word document: Name in end tag must match element type

1067645 pts.
Tags:
Microsoft Word
All day, I've been trying to open this Microsoft Word document that I was sent but I keep getting this error message:
The file cannot be opened because there are problems with the contents: The name in the end tag of the element must match the element type in the start tag.
What does that mean? What can I do?

Answer Wiki

Thanks. We'll let you know when a new response is added.

Sounds like it may be an XML or HTML file sent as a Word doc if it say an end tag is missing. Try opening it in WordPad and see if that works. If not,  you may want to try the free open source equivalent application Open Office. 

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