Cannot login into Windows 10 with fingerprint

1132245 pts.
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Windows 10
For some reason, I can't log into Windows 10 anymore using my fingerprint. It's been working up until now. I'm pretty sure it's not a hardware issue because it's the first time that I try. I checked my driver and it's updated. Any suggestions from anyone? Thanks so much!
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  • Subhendu Sen
    As you mentioned, the fingerprint driver is updated, but you can check other devices to see if they do affect the same hardware. Check if you have installed any updates/other third party software recently, which may cause the fingerprint login not working.

    You can also figure out which startup/service/program causes the fingerprint login issue via Windows 10 Event Viewer log.

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  • ToddN2000
    Is this a built-in or external reader? It could be the reader itself is damaged or dirty and cannot get a clean reading? Have there been any other additions to the computer lately that may be causing conflicts?
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