Cannot log into Microsoft account in Windows 10

1091275 pts.
Tags:
Microsoft
Windows 10
I'm trying to log into my Microsoft Account after just installing Windows 10. But for some reason, it won't let me in with my credentials. I know everything is right on my end but when I try, it just brings me back to the previous screen. What should I do here?

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First, after installing Windows 10, did you ensure that you had an Internet connection for your first login? If not, since it is syncing with your Microsoft account, it needs to access your online Microsoft account, thus the need to be online.  After that, if you don’t have a network connection, it will log onto a cache account.

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  • boris369
    You might need to remove the cached credentials of your Microsoft account. Check out method 4 below:
    http://www.top-password.com/blog/fix-cant-sign-into-microsoft-account-in-windows-10/

    If you're unable to switch to Microsoft account, try other options described in the article above. Good luck!
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