Cannot receive email from outside

5 pts.
Tags:
Active Directory
Microsoft Exchange 2000
Microsoft Outlook
I can send mail globally and can send the email outside, but I don't receive mail from the outside. Any clues?
Asked: Last updated:
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Answer Wiki

Thanks. We'll let you know when a new response is added.

Check the Inbound SMTP connector. Be sure that your server is accepting inbound connections on port 25. Check your public MX records to be sure they are accurate and available.

Can you telnet to port 25 on your external IP address
Try this

Nslookup
Set type=mx
<yourdomain.com>

See what your MX records are point to

Then telnet <mxrecord> 25 you should see header from Mail server .

If you are trying to POP mail telnet <mxrecord> 110 for POP

Cheers

Daryl

Discuss This Question: 4  Replies

 
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  • ranjandutt
    let me know the reason.
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  • TheRealRaven
    @ranjandutt : We have no way to know. Provide results from the 'Answer' above, and we can make educated guesses.
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  • Subhendu Sen
    @ranjandutt, What are the issues in your side? What reason did you want to know? Please provide more details.
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  • TheRealRaven
    First simple test is to use any one of the common web e-mail services (e.g., GMail) to send a test e-mail to see what the error reply is. Post the error result back here if necessary so we can suggest next steps.
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