Can a call center employee have access to call details of any customer?

15 pts.
Tags:
Call Center
call details
call records
I want to know that can a call center employee access the call records of any customer related to his/her organization?
1

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It always depend on call center companies whether they maintain a caller details or not..

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  • hunshabbir7
    It depends whether that organization maintain calls record or not.
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  • Irshan
    Yes it maintain cal details. Because call center is of Reliance gsm. Now?
    15 pointsBadges:
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