CallManger Reporting

Tags:
report callmanager CFwdALL
Is it possible to run a report that will show how long a phone was forwarded? There is an employee who may be forwarding the phone for an entire shift to avoid answering it.


Software/Hardware used:
Cisco Call Manager version 11.5.1
1

Answer Wiki

Thanks. We'll let you know when a new response is added.

It may be possible depending on your model phones and system settings. Check out this Cisco link and scan for forwarding history. 

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