Bringing a change to the IT structure

40 pts.
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CIO
IT Infrastructure
Currently am working on in bring a change in the IT structure. The new change am thinking to have is one head of IT, with development and network administration department working under with some staff in each department. Any advice?
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  • Subhendu Sen
    You did not mention your academic/professional background. Also your company's infrastructure/ budget or what types of equipments are there. Please come back with more details.
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  • alizahid93
    I have done Bachelors in Accounting and Finance. I am working in an Investment company, and IT department comprises of 2 staff. Our whole loan system is controlled by one staff in the IT. basically the two staff members look after everything in the company. there are around 100 employees and nearly everyone got their own system to work on connected to the main system. Looking forward to you reply. Thanks..
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  • AndreaF
    So - you have two staff in your IT Department....and you want to initiate a position for Head of IT, with two separate, staffed departments running under this? How many positions are you thinking of creating?
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  • TheRealRaven
    Who will have specific authority to assign resources for work? Will any staff need to report to more than one manager?
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  • carlosdl
    The first question I would ask is "why?".  What is the reason for you to want to do those changes?
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  • alizahid93
    @carlos, the reason is if COI who controls the system go on holiday we cant use the system until hes back. there's no support, there is no backup. The other IT staff looks after networking and have no knowledge in developing. So am thinking to expand or change the structure somehow. What I thought of is two have one head of IT, two unit heads, One for developing(COI) and one for networking. And two staff under each unit. Any other relevant advices will also be taken in consideration.
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  • alizahid93
    @andrea @RealRaven at the moment I have no restriction on staff, I have to propose the new structure in the meeting end of this week, stating the possible threat and risk in current situation. I am still trying to design the new structure. IT reports directly to MD and Board because its an investment firm IT plays a major role.
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  • TheRealRaven
    The single biggest problem I've run into when there's a structured division of labor like that is "resource authority". There are definite working interfaces between areas, and those often have degrees of overlap and shared responsibilities.

    A staff person is a "resource". That person's time represents a cost that is associated with one more projects. When two projects have different owners and a given staff resource is somehow assigned to both projects, that unfortunate staff person becomes accountable to two different "bosses". It's often trouble to try to serve both.

    The split you propose is reasonable, but make sure that resource authority is both clearly defined and that each resource has a declared manager.

    If the lines are well known, you can usually put together a number of different organization plans. Everyone will know what to expect from everyone else and what their responsibilities are at any given time.
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