Bitlocker info not available in AD

15 pts.
64-bit Windows 7
Active Directory
The BitLocker recovery tabs from my ADUC have stopped appearing. I also can't see the option to find a BitLocker key by inputting the recovery ID.
  • I have reinstalled AD (windows update method)
  • I have switched the feature(s) off and back on again (turn windows features on/off). 
  •  Advanced Features is switched on in AD.
  • I know that the necessary features are switched on at the DC(domain controller) level because other members of my team still have access to the recovery keys.
  • I have run the command 'regsvr32.exe bdeaducext.dll' and this makes no difference.
Currently on Windows 7. If anyone is aware of a fix, please let me know, as this issue is preventing me from completing multiple tasks in my job.

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  • Subhendu Sen

    Generally, BitLocker recovery tab can be viewed BitLocker Drive Encryption recovery passwords which stored in Active Directory Domain Services. The tab is enabled by the Active Directory BitLocker Recovery Password Viewer tool, which is an optional feature. You can enable this feature manually through server manager/ by using PowerShell.

    140,750 pointsBadges:
  • m1kelss
    This is already enabled - other members of my team working on the same server(s) don't have the same issue.

    15 pointsBadges:
  • Subhendu Sen

    If this is the case of one, make sure all setup/ configurations are properly configured on the problematic user as already for other users. Check thoroughly his/ her system and match all the configurations (just ditto).

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  • Bhavitratech

    BitLocker is a security feature added in Windows Vista (also available in any higher version) that protects a computer's file system. BitLocker encrypts disk drives and their contents. When encrypted, others cannot see your files even if the computer had been stolen or the hard disk was taken. BitLocker also works on removable storage drives. In order to access an encrypted drive, users must authenticate/login to access the data.

    Windows also use the Trusted Platform Module (TPM) to determine if any of the computer's startup processes have been altered. The Trusted Platform Module Manager was also introduced with Windows Vista. The TPM is a microchip added to the machine to provide security functions, mainly focused on encryption of data. By leveraging both BitLocker and TPM, data is locked until the right credentials are passed to the machine.

    In addition to a login/password, a PIN or startup key can be used to prevent unauthorized access to the data on the drive; on either type of drive (fixed or removable), users can login to BitLocker-protected data by using a password or smart card.

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