Assert failure in ENABLEAGENT in Lotus Notes 8

jhamn

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Lotus Notes

Lotus Notes 8

Lotus Notes Out of Office agent

"Assert failure in ENABLEAGENT : Notes error : you are not authorized to perform that operation" error we've encountered when we were trying to enable his Out Of the Office agent. I haven't changed any access to his ACL so not sure why he's encountering this error. He is using LN v8 client with LN v8 mail template connecting to a LN v7 server. Please help. Thanks!

Software/Hardware used:
Lotus Notes v8

Asked: December 21, 2009 6:40 AM Last updated: December 23, 2009 12:21 AM

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Gabe9527 Dec 21, 2009 5:18 PM GMT

Check the user has RUN RESTRICTED AGENTS permissions in the server document.

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Gabe9527 Dec 21, 2009 5:26 PM GMT

I am not sure that running a Version 8 template on a version 7 server will work. You need to check if this is OK first as it is likely the new OOO agent commands (they have changed) will effect this.

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jhamn Dec 23, 2009 0:21 AM GMT

Hi Gabe9527, what I did was I enabled manually in the client's local OOO agent. Im not sure if this is the proper way but it works to my user..

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