Hello. My company upgraded our AS400 from v5r4m0 to v6r1m0 about a year ago. Ever since we've had issues with printers going into *END status randomly. The printers are two IBM InfoPrint 6400's. We never had this issue on our old AS400.
During the day when we see it happen we just WRKWTR and use option 1 to start the printer again. The problem is that we are a 24 hour a day business but our IT staff leaves at 4:30 every day. If a printer ends after that no one can print until the next morning.
Has anyone out there run into this before? I'd appreciate any suggestions.
*If this is any clue, we have one IBM InfoPrint 6500 on our network also. This printer has never randomly ended.