I am managing, but very unfamiliar with AS/400. I have a user who does not receive the printouts for her job. It looks as though the printouts are all stuck in RDY status on the Output Queue. If I look at our printers, there is a printer of the same name as the Output Queue. That printer is in END status, and stays in END status when STRRMTWTR is issued. If I view all Writers rather than Printers, I do not see a writer that matches the Output Queue name. I am unsure of how to create one, if that might be what is needed. Any help would be appreciated!