AS/400 Backup is not working because of CPF1E99

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AS/400
AS/400 backup
My AS/400 backup is not working correctly because of CPF1E99. What should I do?
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  • TheRealRaven
    You should follow the instructions in the message like with almost all error messages. Until that's done, there isn't anything else to say because you need to tell us what the error was. The CPF1E99 simply says that an error interrupted the process; it's not the error itself.
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  • Splat
    Finding the job log and, if there is one, the program dump should be your first step.
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  • abar1
    I THINK it is something related to License keies .. i have all the software installed with license key . can the license key expire and need to be renewed . Where can i find that license key .. i have all the system CD's 
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  • TheRealRaven
    The system CDs will never have license keys (unless they're actually CDs you burned and you put license in files on the CDs). License keys will be in a licensing document (paper) or possibly a copy will be in a downloaded text file or email. You can also retrieve them through your IBMLink account under 'Entitled Software'.

    Though I suppose it's certainly possible, I'm not aware of any licensing issue that would interrupt a backup. Messages could appear in a joblog, but backups should complete.

    Temporary keys can certainly "expire". The QSYSOPR message queue and the QHST history log should show numerous messages saying that one or more licenses were approaching expiration.
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  • pdraebel
    In Backup the only License Program I can think of is BRMS. Command WRKLICINF will show whether licenses are applied or not.
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  • abar1
    Thank you very much for all your help .. when i try to backup it send message cpf1e99 after seconds it sends "grace period expired" that why i thought it related to license key  
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  • TheRealRaven
    That's indeed a licensing message, but it's not clear how it relates to CPF1E99.

    If you're trying to use the BRMS product to run your backups, that could have an effect. In that case, don't use BRMS until you get a permanent key from IBM (or from your BP). Just use the normal system backup functions.

    And if the "grace period" is for the IBM i OS itself, then you should obtain a valid key from IBM (or BP) ASAP. Definitely do not re-IPL or nor even go down to restricted state.
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  • abar1
    that what i do i use command " go backup " 
    But i think we have a permanent license key .. but unfortunately , since years before i work with them and no one knows where to find it . when the system was crashed i hardly could restore it but i didn't know anything license keys
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  • TheRealRaven
    The system crashed and was restored? Is that why you are having problems? That's important to know if you need help.
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  • Splat
    IBM can provide you with your license keys.

    In the future, once you've everything updated, you might consider using Display License Key Info (DSPLICKEY) to save your keys to a *LICKEYFILE.
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