It sounds like perhaps you are looking at one as the “standard” version and the other one the “classic” version? Notes 8 comes in two versions, standard and classic. The standard version is eclipse (java) based and will have all the nice new icons you see. The classic version looks more like the previous Notes 7. This was done to make it easier for users to adapt to Notes 8 and it also requires less memory (hardware) to be compatable with older PC’s. I think this may be why you see 2 different versions. Look under the programs to see if you see the 2 different versions.
—if the above is not correct—
Then it is likely that the mail database on the other client (the one upgraded) is using a previous notes version template. For example, the new client mail file may use the Notes 8 mail template (mail8.ntf), but the upgraded one may still be using one from version 6.5.x (inotes6.ntf, for example). You need to then update the design, if this is the case, of the upgraded user’s mail file. This can be done in the UI by telling the system to replace the design of the database, or from the server using the convert command.
Mike K (SlikTool)
—End of other idea—-