Annual antivirus charge

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"Computer security"
We have an annual charge going through our Halifax A/c in England which we wish to cancel. Bank won't do it without reference to you. We have no login details. How can we solve this issue.
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  • ToddN2000
    I think you may be on the wrong site.This is a site for helping people with computers, programming and networking issues. If you need assistance, you need to provide as much detail as you can as we cover a wide range of knowledge areas
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  • Subhendu Sen

    This seems like an antivirus. If you don't have login details, so how do you do overall work on your system? Is there never need to restore the system? Is there no  need to reinstall this antivirus by any means? Provide more details.

    1. Are you updating your antivirus time to time?

    2. Is there no system care or administrator for your system?

    3. Have you any help line number of said antivirus?

    4. Is there the person or employee who installed this antivirus erstwhile? Is she/ he working still now?

    5. What operating system is there?

    Please provide more details.

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  • Subhendu Sen

    Ether you can go physically & ask the same to them. Here is a good support, https://www.halifax.co.uk/contactus/how-to-complain/

    But be careful, don't provide your card/ pin no if required online. Better contact directly.

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