Thanks for the help! With this particular PBX, is agent login needed to ensure the hunt group finds the least used, open extension?
I apologize as I am actually asking this question to help a 3rd party, so I have no direct access to the PBX myself.
I'm not sure about the exact details for this PBX, but most likely it won't have a way to distribute calls to the least used extension without using agents.
Free Guide: Managing storage for virtual environments
Complete a brief survey to get a complimentary 70-page whitepaper featuring the best methods and solutions for your virtual environment, as well as hypervisor-specific management advice from TechTarget experts. Don’t miss out on this exclusive content!
Discuss This Question: 4  Replies