I have a remote user (400 miles away) who tried to install Adobe Reader and the install failed because of "Error 1606: cannot find winxpDJulieMyPictures. "
This laptop was previously used by a user called Julie, but it did not ever have a "winxp" directory.
I have been to the Adobe site and Error 1606 is not listed (except for another Adobe Product). I have posted several emails to Adobe but no reply.
I think the directory is in some form of previous Adobe install cache, but since the current user is not tech savvy and I realy dont want to try and talk them through a regedit session over the phone.
Can anyone give me any pointers or help?