Questions & Answers

  • Pictures and notes lost on Android phone

    Hello! Yesterday my internal storage of my phone was full and I moved everything to a SD card. But I also have this app Hide It Pro (Audio Manager) where I had some pictures and notes. When I opened this app everything was lost. No pictures, no notes. Nothing left. I'm getting crazy. Is there any...

    Xjaxjsjs5 pointsBadges:
  • Windows 10 PC: Boot is not recognized

    I bought a new gaming PC. ibuypower iSeries model in relevant tag. It start, fans run, lights flash and turns on; Now I have this "Boot" issue. I have received a Windows 10 reinstalled CD. It runs the program but, following direction says " boot reinstalling, take out CD, restart PC to properly...

    SKADOOOSH5 pointsBadges:
  • How to archive Office 365 files and mailboxes

    So here's our situation: For our old employees, we need to archive all of their Office 365 files and mailboxes too. What would be the best process to do that? We tried something manually (but our support team has messed up a few times) so we're looking for a more automated way. Can someone point me...

    ITKE1,068,105 pointsBadges:
  • Switching carriers

    Can an AT&T phone be converted to my Appalachian wireless?

    Francesca795 pointsBadges:
  • Find creation date of Microsoft Outlook 2013 folder

    Does anyone happen to know if there's a way to locate the specific creation date of a folder in Outlook 2013? Also, I would like to know who created the folder to (we believe it was someone within our department but we want to make sure). Thanks!

    ITKE1,068,105 pointsBadges:
  • Setup Microsoft Outlook email on a schedule

    So we have multiple reports that are sent to multiple people on a variety of days. Here's what I want to do. So I basically created a 'schedule' in a Microsoft Excel spreadsheet that shows what day the email report should be sent to a specific person. For example: 5/2/2018 -> Employee 1 5/5/2018...

    ITKE1,068,105 pointsBadges:
  • How to connect two remote offices

    We are an AEC consultant, having two remote offices and want to connect them all to one data center. Do you think hyper-converged system could do the work and how? Bearing in mind a heavy load REVIT file will be in place and many will be synchronizing to it.

    rfarah5 pointsBadges:
  • Uploading photos from Samsung phone to laptop

    How can I upload photos from Samsung phone to laptop?

    ForrestW5 pointsBadges:
  • Migrating from mailboxes from Exchange Server to third party Hosting Company

    Please I need a help with migrating mailboxes and all emails which we are currently hosting in-house but due to spam attack and other security issues migrating to third party hosting company. But the issue here is, there is a replication error on the server which is making it difficult for one to...

    Zhebherb5 pointsBadges:
  • Cannot open Office 365 emails in Google Chrome

    So I use mail through an Office 365 account. Over the past few days, I can't open my emails in Google Chrome on my PC. I can see incoming emails but I can't see the content when I click. I cleared my cache to no avail. It's working fine on my laptop. Anything else I should look at?

    ITKE1,068,105 pointsBadges:
  • 2FA authentication is not working on Microsoft Outlook

    So I'm in charge of all-things Office 365 related at my office. We enabled 2FA authentication for Office 365 and it's working fine for the majority of our users (specifically Outlook). Then add their Outlook account, it asks for the password and it's done. But for a couple of users, it's not...

    ITKE1,068,105 pointsBadges:
  • Key elements of business continuity playbook

    What are the key elements of a Business Continuity Playbook that will assist key stakeholders during an incident? Not looking for a BC Plan.

    anashawaty5 pointsBadges:
  • High CPU usage when using web browsers

    Whenever I open up a webpage, my browser uses all 100% of the CPU. The page will run slowly and everything pretty much freezes up. It's happening in all browsers: Chrome, FF and Edge. I'm not sure what to do here. It's a HP laptop running Windows 10.

    ITKE1,068,105 pointsBadges:
  • MacBook Pro battery drains fast

    I have a MacBook Pro (a few years old) and when it's not plugged in, the battery drains so fast! I looked at the advanced battery menu and it says the condition is normal (so I don't think it's the battery). What is actually draining it? Any ideas?

    ITKE1,068,105 pointsBadges:
  • Capacity of hard disk

    What is the formula to find the capacity of hard disk?

    raynichristina5 pointsBadges:
  • Disable Windows 10 microphone

    A few days ago, my PC got infected with a bunch of viruses and malware. I completely reinstalled Windows 10 and I want to disable the microphone completely (I'm nervous for security concerns). What's the process to do that? Thank you very much.

    ITKE1,068,105 pointsBadges:
  • Microsoft Word 2016 immediately crashes after startup

    Whenever I launch Microsoft Word 2016 on my Windows 7 machine, it crashes immediately. The only message I get is this: Microsoft Word has stopped working. I already tried uninstalling / reinstalling Office 2016 but that didn't work. It's able to start in Safe Mode if that helps. What's going on...

    ITKE1,068,105 pointsBadges:
  • Using only MAC addresses for routing on the internet

    What problems would arise from using only MAC addresses for routing on the internet and abandoning IP addresses altogether?

    lattride5 pointsBadges:
  • Exchange 2016 hosted on AWS is down and CPU is full on periodic basis

    Hello I am suffering a critical issue. I have exchange 2016 hosted on AWS. On periodic basis the CPU is full and the server is down. I search in event viewer but i did not find any thing that help. Active directory and DNS are on the same errors. Is there any way to know the reason of this issue?

    Ramysameh15 pointsBadges:
  • Do not run task when CPU usage is high in Windows 10 Task Scheduler

    I currently have a task (through Windows 10 Task Scheduler) that runs when I'm not using my PC. But it does use a ton of resources. Here's my question: When my PC already has a high CPU usage, I don't want the task to run. How could I set that up? Thank you.

    ITKE1,068,105 pointsBadges:

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