What is the formula to calculate the manpower requirement at a call center?

What is the formula to calculate the manpower requirement at a call center, if the no.of calls are specified for example, as 50000 calls and defined AHT is 150 secs per call?

arijitdutta5 pointsBadges:

Business Intelligence

latest offerings in business intelligence technologies and their uses by companies. What differences can you find with those reviewed in the case? Prepare a report to summarize your findings and highlight new and innovative uses of these technologies.

isu19975 pointsBadges:

Jpeg file

I have a receipt that is in jpeg format I need to view this receipt and I cannot view it on my blade z t e phone how do I do this

Kasmith19575 pointsBadges:

How to trace and prove who’s hacked my phone

My phone was somehow accessed by a woman I met asking me to buy my used generator. She then used info from there to hack into my laptop, which uses a Wi-Fi router to get on line. She then began using my bank card to pay her bills, etc. Last year I finally changed my phone # (she was able to turn...

ImSoConfused15 pointsBadges:

JPS

I try to put my projet to DVD with Final Cut Pro X and the is a message said Disc 6541 JPG is missing. Could you help me please?

Palance215 pointsBadges:

Can I convert .OST to .PST file?

I need to convert .OST to .PST file. I found and used some ost to pst converters but without result. How to find or where find reliable ost/pst converter or is it possible to solve this issue manually? Thanks.

lstaff83615 pointsBadges:

Guidance

I'm interested in being able to interpret, analyse, and program different computer languages, like languages used in automotive industry. As well as other systems is there a specific education degree or route related to this?

ThomasTomlin5 pointsBadges:

Error message when clicking on Internet Site link

I can’t open my Explorer, but I can get into ‘Outlook’. But when I try and enter a site through a link in my emails I’m getting the following error message, ***SITE****...”, The object invoked has disconnected from its clients”. Please help :(

LosaCWT25 pointsBadges:

Office 365 Backup Solutions

'How to Backup Office 365 Emails, Contacts, Calendar? Is there any best solution available?' As Microsoft Sites does not protect you against accidental deletion of mailbox items. Share which tool you use to backup Office 365.

edwinjhoffer3,740 pointsBadges:

Low data center hight, what i can do if my data center hight (Slab to Slab) is only 2.4 meter?

I want to transfer my data center to a new location, and this location have a hight of 2.4 meter (Slab to slab), so I need to check the best scenario here.

Nizar855 pointsBadges:

You haven’t explained anything

You still haven't explained how to let the dhcp server take over in handing out IP addresses, doing the job of handing out the IPs.

amfeehan5 pointsBadges:

Will a laptops Firewall disturb connectivity to WiFi for all devices connected to that WiFi box?

I have a Acer ChromeBook 15 and WiFi is Arris BGW210

Malauba5 pointsBadges:

Exiting a Progress bar DDS/RPGLE

Hello everyone; I am stuck. I have a progress bar running on a FOR loop and it needs to run until this input file that the FOR loop reads to exit is updated properly. if this input file  never get updated properly, the FOR loop continues and no way to exit the program. I want for the user to press...

farrazola5 pointsBadges:

Main KPIs for DC and Cloud Environment

Which are the main KPIs for DC and Cloud Environment Management?

AMORIX5 pointsBadges:

How do I grant a user profile command line access?

How do I grant a user profile command line access?

tcurtis405 pointsBadges:

how to find input parameters??

Hello, I thought there was a native AS400 command that would tell you both the number of input parameters and type of parameters, for an RPG program. I do not have the source, and the object was not compiled with a debug option. Does anyone have a way of finding this out? Thanks in advance.

jet6416315 pointsBadges:

Shortcuts

I am organizing files for my office where all of the files are placed in a universal folder. Those files have multiple shortcuts in a series of folder paths that are logical for the other team members. I have done all of this on my desktop, but now need to move the system to a shared drive. Is...

akluttz5 pointsBadges:

Do you know battery capacitor

Hi AllI am hoping someone can help me with this one.I have a battery (29.2v DC) and its made up of Lithium cells. Inside the battery there is a capacitor across the positive and negative wires which then lead directly out of the battery. The capacitor is a 35V 220uf.Please can some one tell me what...

kangyunmei45 pointsBadges:

How to get number of modified rows in subfile(SFL)?

If READC function reads only modified records of a Subfile(SFL), I would like to know if there is any system function or it is any way to know the amount of modified records on a subfile(SFL) using an RPG file.EjemploREADC SUBFILE1; DOW %EOF = *OFF; IF VAR_FIELD_1 = 'A'; SUM = SUM + 1; ENDIF;...

DaniPertuz5 pointsBadges:

how to pass DATA AREA to RPGLE PROGRAM

hi, I have one data area called ABC of type *CHAR length is 10 in that i have some data i want pass that data area to RPGLE program as parameter, with in RPGLE program how can i receive that data area values in my program as PLIST and i am just calling this program from command line not from CL...

Mohan K695 pointsBadges: