IT Trenches

Oct 13 2009   7:59PM GMT

Google’s Postini – cloud email security service – delivery issues

Troy Tate Profile: Troy Tate

Since very early today, US Eastern Daylight Time, Google’s Postini services have been experiencing some service issues. It is unknown as of this writing as to the cause or full scope of the issue. However, when logging into the Postini support portal, an administrator is given the following status indicators:

Postini system status on October 13, 2009

Postini system status on October 13, 2009

We have been Postini customers over 4 years now and this is the first time an outage like this has happened. It’s not a full outage as messages are still coming in although at a trickling rate rather than normal expected volumes. This outage is so bad that my ability to login to the support portal is impacted. I receive either an internal 500 server error or “Too many connectionsCould Not Select DB”. A recent update notification said that a secondary Postini secondary data center has been enabled.

The recent GMAIL outage raised some concerns about cloud computing. I wonder if today’s Google Postini outage is a symptom of some deeper Google service delivery problem.

Thanks for reading & let’s continue to be good network citizens! Hopefully you are not trying to send me any messages, who knows how long it might take for the message to reach me today. Otherwise, let me know what you think here in the comments.

2  Comments on this Post

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  • Lauraoadams
    Are the issues becoming more frequent, or less frequent?
    0 pointsBadges:
  • Labnuke99
    There was a recent event where outbound email delivery to domains in China failed. The event lasted about 18 hours or so and we were told that it was a "code bug". Requests for more details on the reason for outage (RFO) have yet to be answered.
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