The ranting of an IT Professional

Jun 10 2010   4:16PM GMT

Refresh the available user list on BES 5

Jason Tramer Jason Tramer Profile: Jason Tramer

With BES version 4 you could refresh the list of available users by simply closing and reopening the desktop manager. Not so in BES 5. Here is what you need to do.

Check to see if the Blackberry Mail Store service is running.  To update the list on demand , expand BlackBerry Solution Topology then Component View then click Email and click Refresh available user list. This will update your available user list and you can then add your new user normally.

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