Networks Generation:

Thingamy


October 22, 2013  9:16 AM

Trouble-Ticketing – The Future Is Here!

Steve Broadhead Steve Broadhead Profile: Steve Broadhead
Autotask, Cloud Computing, helpdesk, ITIL, ITSM, SaaS, SDN, Software as a Service, Thingamy

IT doesn't so much go round in circles as overlapping rings - think the Olympic sign. That's to say, it does repeat itself but with additions and a slightly changed working environment each time.


So, for the past few decades we've had good old Helpdesk, Trouble-Ticketing and...

September 12, 2011  12:37 PM

What Recession Exactly?

Steve Broadhead Steve Broadhead Profile: Steve Broadhead
Bitspeed, Certero, Cisco, Citrix, cloud, eTask, HP, IPv6, jetNEXUS, Juniper, LTE, NNT, Riverbed, SEP, Thingamy, VoIP, Voipex, VPNs, WAN acceleration, Zeus

I know that we IT lot live on a different planet to the rest of the world (or so we are often told), but I'm really trying to find the real recession out there at the mo'.

Take airlines for example. I've been doing far too much travelling for my own good over the past few months,...


August 12, 2011  3:01 PM

Shock, Horror! Software For Customer Service Without A Degree

Steve Broadhead Steve Broadhead Profile: Steve Broadhead
CSM, Enterprise software, helpdesk, ITSM, Software, Thingamy

 


July 4, 2011  3:20 PM

Project Management Is Alive And Well

Steve Broadhead Steve Broadhead Profile: Steve Broadhead
CRM, Enterprise software, ERP, eTask, Gantt, Hosting, ISP, Microsoft, Microsoft Project, NSP, Outsourcing, PMW, Project management, Thingamy

OK - so who remembers Project Manager Workbench, PMW for hose who were there at the time (or even Microsoft Project, the project management software for the under 5's)?

Who remembers printing out Gantt chars on A3 that you wallpapered the office walls with?

Been there, done...


December 1, 2010  1:14 PM

SaaS Is Snow-Go? Surely A Solution For Snowbound Scenarios…

Steve Broadhead Steve Broadhead Profile: Steve Broadhead
Broadband-Testing, BroadSoft, Converged infrastructure, HP, NTL, Oracle, SaaS, SAP, Thingamy, Virgin


May 27, 2010  9:27 AM

BRP NOT ERP

Steve Broadhead Steve Broadhead Profile: Steve Broadhead
BRP, Cisco, Enterprise software, ERP, ISVs, ITSM, Microsoft, Oracle, SAP, Sostenuto, Thingamy

Just been swapping notes with my mates at the heart of the enterprise software revolution that is Thingamy.

For those of you who still think of terms of ERP meaning "Enterprise Resource Process" or similar, let's start again.

ERP means... Easily Repeatable Process. It's the...


February 16, 2010  11:14 AM

Mobile World Congress? Let’s Start With Netevents…

Steve Broadhead Steve Broadhead Profile: Steve Broadhead
Alcatel-Lucent, MWC, Netevents, Thingamy, Video conferencing, Vidyo, VoIP, Voipex

So - MWC 2010 is currently on in Barcelona, but I was actually down there last week at Netevents - www.netevents.org - speaking on a couple of Cloud Computing panels.

The Cloud then - hype or reality? Definitely the latter. Yes, there is nothing brand new here - mainframe time-sharing...


December 23, 2009  8:11 PM

Snow Kidding – I come back to ski season and FTTH… Plus Wine!

Steve Broadhead Steve Broadhead Profile: Steve Broadhead
Broadband, ftth, SaaS, Thingamy, WAN acceleration

Back from yet more travels.

Escaped the UK just as the snow started to fall. Got back to Andorra to a sparking sunny day... it didn't last - heavy snow fell during the night and hasn't stopped much since.

However, the bonus was that my apartment/office sitters saw through...


Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to: