Networks Generation:

Software as a Service


February 6, 2015  12:18 PM

Cloud Innovation and Groundhog Day Combined…

Steve Broadhead Steve Broadhead Profile: Steve Broadhead
AppDNA, Big Data, Citrix, Cloud Computing, IBM, Netflix, Open source, Software as a Service

Within the general misty definition of "Cloud", sometimes something pokes through the veil of ether-precipitation that says "I'm new and I make sense".

April 11, 2014  1:28 PM

Benchmarking Integration…

Steve Broadhead Steve Broadhead Profile: Steve Broadhead
Application Programming Interface, Big Data, Business, Data integration, Enterprise Resource Planning, Integration, Internet, Software as a Service, Spirent, TIBCO, VoIP, Voipex

Just finished some testing at test equipment partner Spirent's offices in glamorous Crawley with client Voipex - some fab results on VoIP optimization so watch this space for the forthcoming report - and it made me think just how...


October 22, 2013  9:16 AM

Trouble-Ticketing – The Future Is Here!

Steve Broadhead Steve Broadhead Profile: Steve Broadhead
Autotask, Cloud Computing, helpdesk, ITIL, ITSM, SaaS, SDN, Software as a Service, Thingamy

IT doesn't so much go round in circles as overlapping rings - think the Olympic sign. That's to say, it does repeat itself but with additions and a slightly changed working environment each time.


So, for the past few decades we've had good old Helpdesk, Trouble-Ticketing and...


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