IoT Agenda:

User experience


January 9, 2019  11:27 AM

IoT: An SOS for cruise lines?

Robin Raskin Profile: Robin Raskin
Access control, Authentication, consumer experience, Consumer IoT, cruise, customer experience, digital experience, Internet of Things, iot, IoT devices, smart locks, User experience, Wearables

More than 20 million people cruise on ships each year. Not surprisingly, the average age of the cruiser is pushing 50, which means it's time for the cruise lines to double down and...

December 20, 2018  10:51 AM

Create a phenomenal customer experience for IoT products

Vikrant Labde Profile: Vikrant Labde
consumer experience, Consumer IoT, customer experience, Enterprise IoT, Internet of Things, iot, IoT design, IoT devices, product design, UI, User experience, UX

The implications of IoT on crafting products that outperform their predecessors has been a great boon that has revolutionized the way that people look at the internet. And with a change in the making of such products comes the change of how the machines are tailored around the consumers,...


December 10, 2018  3:04 PM

Designing human-centered IoT interactions: Break out of the glass box

Eric Bogner Profile: Eric Bogner
AR, augmented reality, brain activity, brain command, gesture, gesture control, Gesture recognition, Internet of Things, iot, IoT devices, touch, User experience, UX, voice control

The internet of things. The phrase suggests an object connecting to and sharing information with other objects ... but it doesn't seem to factor you, the human being, into the mix. In order for IoT to be meaningful, it must include the human touch. This sense of human touch currently...


December 3, 2018  10:35 AM

The 5 C’s of making virtual healthcare the new normal

Jiang Li Profile: Jiang Li
#eHealth #Healthcare IOT #Wearables #wireless medical devices, Connected Health, connected healthcare, home telehealth, Internet of Things, iot, patient experience, telehealth, telehealth services, User experience, virtual healthcare, Wearables

Breaking a concept down into five C's in order to further explain an idea, practice or innovation is nothing new. Over the course of the last century, we've seen scholars from all over the world support arguments across various professions with the same formula. As industries and innovations have...


November 28, 2018  10:59 AM

Monetizing connected car data: Preparing for the next billion-dollar industry

Lewis Carr Profile: Lewis Carr
Connected car, connected car data, edge, Edge computing, edge devices, GATEWAY, Internet of Things, iot, iot gateway, IoT monetization, monetization, User experience

There's a lot of talk around how companies can capitalize on driver data now that cars are becoming much more sophisticated. According to McKinsey & Company, monetizing data from connected cars will be worth up to


September 12, 2018  3:21 PM

Customer experience lives on the edge

Anjul Bhambhri Profile: Anjul Bhambhri
Customer satisfaction, Edge computing, Infrastructure, Internet of Things, iot, IoT analytics, IoT data, Network infrastructure, User experience

Historically, data centers have conjured images of huge structures in remote locations with countless rows of servers that stretch into the horizon. Today, data is being processed and actioned on the edge in many unlikely places, including cars, drones, refrigerators, washing machines, fitness...


August 16, 2018  9:14 AM

The four pivots of the consumer IoT market

Jessica Groopman Jessica Groopman Profile: Jessica Groopman
Consumer IoT, IoT devices, manufacturers, smart home, User experience, UX, Wearables

For those tracking the consumer electronics market, the last 10 years have brought about a sea change. The rise of internet-connected appliances coupled with the falling costs of sensor, mobile and cloud technologies has disrupted traditional product-based business models while shifting consumer...


August 8, 2018  4:20 PM

How IoT will improve public transportation

Nacho De Marco Nacho De Marco Profile: Nacho De Marco
Connectivity, consumer experience, Internet of Things, iot, IoT analytics, IoT data, Predictive Analytics, safety, Smart cities, smart city, Smart lighting, Smart transit, transportation, User experience

The internet of things market has grown tremendously. Intel predicts that there will be 200 billion connected objects by 2020, which comes to 26 connected objects...


August 7, 2018  3:17 PM

Predictions on a silver platter: How AI Is creating more effective human interactions

Guy Levy Yurista Profile: Guy Levy Yurista
ai, Artificial intelligence, Bot, Customer data, Customer satisfaction, robot, User experience

Service businesses of nearly every stripe are embracing artificial intelligence to increase margins, but luxury goods and services have been something of a holdout. Affluent customers, it seems, want the human touch, and have demanded concierge-like service that can't be duplicated by...


July 2, 2018  10:54 AM

IoT product development: Get it right

Mitch Maimam Profile: Mitch Maimam
Connectivity, Internet of Things, iot, IoT devices, IoT platform, iot security, platform, product development, User experience

As IoT systems become more ubiquitous, there is a natural weeding out of the good ideas and the value propositions. Beyond the simplest applications, the highest-value opportunities involve increasingly complex systems. For example, smart cities will feature IoT-connected surveillance, automated...


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