IoT Agenda:

User experience

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April 12, 2018  3:59 PM

Four common myths about AI

Ben Pietrabella Profile: Ben Pietrabella
ai, Artificial intelligence, consumer experience, Digital transformation, NLP, User experience, UX

Artificial intelligence has moved from science fiction to science fact, and the market for AI functionality in business is growing by leaps and bounds. In fact, innovative companies worldwide are mining considerable

March 26, 2018  12:58 PM

Smart homes, IoT and the customer experience

Amena Ali Amena Ali Profile: Amena Ali
Customer satisfaction, Internet of Things, Interoperability, iot, IoT analytics, IoT applications, IoT data, IoT devices, Predictive maintenance, smart home, User experience

Customer experience will overtake price and product as the key brand differentiator by the year 2020 according to consulting firm Walker. While numerous factors contribute to the customer experience, information...


February 22, 2018  10:34 AM

The Augmented Age: A time of great possibilities

Nimish Shrivastava Profile: Nimish Shrivastava
augmented, Internet of Things, iot, IoT analytics, IoT applications, IoT data, IoT devices, smart city, User experience

We are living in the Augmented Age. We, as individuals, are becoming more and more reliant on devices that augment our lives. As a result, connections between people and the spaces they live in and/or visit are changing rapidly. What does this mean? Within smart spaces -- like smart cities,...


January 25, 2018  2:36 PM

When IoT puts the user last

Gordon Haff Profile: Gordon Haff
CES, consumer experience, Internet of Things, iot, IoT devices, smarthome, User experience, UX

Even if you're not much interested in the latest gadgetry, the massive CES (formerly Consumer Electronics Show) in Las Vegas is worth observing -- preferably from afar -- for the overarching zeitgeist and emerging trends in IoT, smart home and consumer tech generally. This is especially true...


January 17, 2018  1:40 PM

Why citizens should be the digital heartbeat of every smart city

Seeta Hariharan Profile: Seeta Hariharan
Internet of Things, iot, IoT applications, IoT devices, Smart cities, smart city, User experience

With 70% of the world's population expected to live in urban areas by 2050, the allure of the urban lifestyle is making cities the place to be. Like other historical...


January 16, 2018  10:42 AM

How AI is transforming customer experiences and the role of APIs

Suraj Kumar Profile: Suraj Kumar
ai, Artificial intelligence, Chatbot, Internet of Things, iot, IoT applications, Machine learning, NLP, User experience, UX

The true value of IoT lies in its ability to revolutionize user experiences, whether that is in your home, in the office, within your car or even as you walk down a sidewalk. Embedded sensors are generating the data that is powering a new revolution for business and their consumers -- the power of...


December 18, 2017  1:47 PM

IoT’s impact on customer support

Brian Hannon Profile: Brian Hannon
Consumer IoT, Customer satisfaction, Customer service, Customer support, Enterprise IoT, Internet of Things, iot, IoT data, iot security, retail, User experience

Every day, more and more objects that make up our everyday lives have some sort of network connection; from coffee makers to security cameras, from air quality sensors to connected cars, there isn't a single area of our life that won't be touched by IoT devices in the next decade. In fact,


December 14, 2017  1:39 PM

How website design and development processes integrate with IoT

Ritesh Mehta Ritesh Mehta Profile: Ritesh Mehta
Internet of Things, iot, IoT applications, IoT devices, UI, User experience, User Interface, Web design, Website design

The internet of things continues to be one of the hottest trends in the technology world these days. The technology has impacted all facets of tech development and, of course, the way that websites are designed and developed.

Web design and the internet of everything

There's no denying...


December 6, 2017  4:51 PM

IoT, convergence and microservices: Surviving the digital feeding frenzy

Chad Dunavant Profile: Dunavant Chad
5G, Digital transformation, Internet of Things, iot, Microservices, User experience

To paraphrase a line from one of childhood's greatest movies: "I want it all, and I want it now!" Veruca Salt, Willy Wonka and the Chocolate Factory. Such is the battle cry of the data generation. A generation that grew up in the digital age. They've never experienced the pain of...


November 7, 2017  12:29 PM

How Amazon Echo puts user experience in the hot seat

Antony Edwards Profile: Antony Edwards
Amazon, Digital assistant, ECHO, Internet of Things, iot, IoT devices, IoT hardware, QA, User experience, UX

Amazon Echo products are predicted to be a hot holiday gift this year, with many wanting to tap into the promise of a digital home assistant. As the Amazon Alexa ecosystem continues to evolve and become a key platform for many third-party products, it is putting pressure on these third-party...


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