IoT Agenda:

Service management

June 5, 2018  2:43 PM

IoT gives rise to machine as a service

Manuel Grenacher Profile: Manuel Grenacher
IIoT, Industrial IoT, Internet of Things, iot, lifecycle management, machine, Service management, subscription, Subscription models

We all know full well by now that the internet of things is well established in the technology universe, and it's continuing to grow, spreading roots across a variety of industries. Take manufacturing, for example. Because of the growing IoT and industrial IoT, factories are now getting smart. The...

September 18, 2017  11:03 AM

Use service relationship management to maximize IIoT investment and uptime

Dick Hyatt Profile: Dick Hyatt
IIoT, Industrial IoT, Information sharing, Internet of Things, iot, IoT analytics, IoT applications, IoT data, Predictive maintenance, Repair, ROI, service, Service management

While managers in many industries have been leveraging automation and the industrial internet of things to monitor their assets for several years, the question must be asked: Are they getting real and sustainable value from the data they're collecting? Perhaps not. While managers in many...

July 5, 2017  2:42 PM

Supercharge field service with an integrated IoT strategy

Andrew Leigh Profile: Andrew Leigh
Consumer IoT, Customer satisfaction, Customer service, Enterprise IoT, Internet of Things, iot, IoT applications, Service management

The field service profession is undergoing an unparalleled tech transformation as advances in IoT, application integration and mobility redefine what can be accomplished by a mobile workforce and millions of geographically dispersed assets. The one-two punch of low-cost sensors and open...

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