IoT Agenda:

CX


January 7, 2019  1:40 PM

IoT and streaming data are revitalizing the brick-and-mortar shopping experience

Brent Biddulph Profile: Brent Biddulph
brick and mortar, Customer engagement, customer experience, CX, Enterprise IoT, Internet of Things, iot, IoT analytics, IoT data, IoT devices, IoT in retail, IoT products, IoT services, retail IoT, retailers, streaming analytics, streaming data

The cat, er, robot, is finally out of the bag: In-store retail is not only not dead, it's in a position to revolutionize shopping in much the same way e-commerce did two decades ago. While e-commerce is growing rapidly, 91% of U.S. retail sales still occurred in-store in 2017

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