May 31, 2018 3:24 PM
Customer behavior, Customer personalization, Customer Relationship Management, Customer satisfaction, Customer service, Internet of Things, iot, IoT analytics, IoT applications, IoT data
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Connecting the dots between IoT and customer experience
Profile: Bob Agnes
Gartner estimates that as many as 20.4 billion IoT devices will be deployed by 2020. Everything we touch is becoming more connected and customizable, with the goal of making business operations more intelligent and real time. And the opportunity across industries is huge -- from smart homes and...
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