IoT Agenda:

consumer experience


January 9, 2019  11:27 AM

IoT: An SOS for cruise lines?

Robin Raskin Profile: Robin Raskin
Access control, Authentication, consumer experience, Consumer IoT, cruise, customer experience, digital experience, Internet of Things, iot, IoT devices, smart locks, User experience, Wearables

More than 20 million people cruise on ships each year. Not surprisingly, the average age of the cruiser is pushing 50, which means it's time for the cruise lines to double down and...

December 20, 2018  10:51 AM

Create a phenomenal customer experience for IoT products

Vikrant Labde Profile: Vikrant Labde
consumer experience, Consumer IoT, customer experience, Enterprise IoT, Internet of Things, iot, IoT design, IoT devices, product design, UI, User experience, UX

The implications of IoT on crafting products that outperform their predecessors has been a great boon that has revolutionized the way that people look at the internet. And with a change in the making of such products comes the change of how the machines are tailored around the consumers,...


August 8, 2018  4:20 PM

How IoT will improve public transportation

Nacho De Marco Nacho De Marco Profile: Nacho De Marco
Connectivity, consumer experience, Internet of Things, iot, IoT analytics, IoT data, Predictive Analytics, safety, Smart cities, smart city, Smart lighting, Smart transit, transportation, User experience

The internet of things market has grown tremendously. Intel predicts that there will be 200 billion connected objects by 2020, which comes to 26 connected objects...


July 25, 2018  12:54 PM

Five things to consider before turning your product into an IoT device

Rob Parrish Profile: Rob Parrish
Connectivity, consumer experience, Consumer IoT, developing products, Enterprise IoT, Internet of Things, iot, IoT analytics, IoT applications, IoT data, IoT devices, Product management

The internet of things has evolved drastically over the past five years and there is no sign of it slowing down. While excitement over connected devices is more measured than it was around 2013, the technology is maturing and firms are getting significant results from IoT investments.


June 11, 2018  3:23 PM

Connected customer experiences: The product of a connected economy

Seeta Hariharan Seeta Hariharan Profile: Seeta Hariharan
Connected Data, consumer experience, Consumer IoT, Customer satisfaction, Enterprise IoT, Internet of Things, iot, IoT applications, IoT data, IoT devices, smart city, User experience

Today's connected consumers are more likely to show off their latest sushi dinner on Instagram than their latest possessions. They want -- and immediately expect -- rewarding experiences from every company they do business with. And like a


June 6, 2018  3:57 PM

IoT data: Giving new definition to ‘data-driven’ marketing

Haden Kirkpatrick Profile: Haden Kirkpatrick
Consumer data, consumer experience, Customer analytics, Customer data, Customer engagement, Customer satisfaction, Customer service, Data Analytics, Internet of Things, iot, IoT analytics, IoT data, Marketing, Marketing automation

Early in the internet era, consumers made a bargain with tech companies that neither fully understood. "Give the tech firms your data," the agreement went, "and we will provide valuable services, free to you, by monetizing that data." This agreement worked fine and has largely continued without a...


June 1, 2018  11:36 AM

Enterprise opportunities in the adoption of consumer IoT

Chad Dunavant Profile: Dunavant Chad
consumer experience, Consumer IoT, consumers, Enterprise IoT, Internet of Things, iot, smart city, smart home, Wearables

As the fourth Industrial Revolution drives new waves of technological advancement, few tools rival the internet of things in their ability to completely overhaul the lives of businesses and consumers. Between both markets, thought leaders and early adopters have embraced the potential of connected...


April 12, 2018  3:59 PM

Four common myths about AI

Ben Pietrabella Profile: Ben Pietrabella
ai, Artificial intelligence, consumer experience, Digital transformation, NLP, User experience, UX

Artificial intelligence has moved from science fiction to science fact, and the market for AI functionality in business is growing by leaps and bounds. In fact, innovative companies worldwide are mining considerable


January 26, 2018  11:07 AM

NFC unlocks opportunities in technology at CES 2018

Paula Hunter Profile: Paula Hunter
CES, consumer experience, Internet of Things, IoT devices, Mobile, NFC, smart home

At CES this year, near field communication (NFC) technology proved itself a dominant technology across a variety of industries. By using a smartphone, NFC can easily be applied to products in the smart...


January 25, 2018  2:36 PM

When IoT puts the user last

Gordon Haff Profile: Gordon Haff
CES, consumer experience, Internet of Things, iot, IoT devices, smarthome, User experience, UX

Even if you're not much interested in the latest gadgetry, the massive CES (formerly Consumer Electronics Show) in Las Vegas is worth observing -- preferably from afar -- for the overarching zeitgeist and emerging trends in IoT, smart home and consumer tech generally. This is especially true...


Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to: