The Real (and Virtual) Adventures of Nathan the IT Guy

Jan 13 2011   1:40AM GMT

Lost HTTP Access to MSA 2012i

Nathan Simon Nathan Simon Profile: Nathan Simon

Well, the scenario is that I lost the ability to manage the storage controllers via a web browser. I could ping each controller fine, and I could also telnet into them, which is great, because with telnet you can fix this issue.

Go to Command Prompt.

Type telnet 192.168.x.x (whatever the IP is of the controller)

Enter the username and password. MSA default username and password is manage and !manage

Once you have successfully authenticated with the storage controller you can restart that controller, wait about 30 seconds before restarting the second controller, or you will loose ALL communication to the MSA, temporarily of course, although this will be enough time for iSCSI targets to most likely dismount.

Anyways, the process of restarting the controller is documented below.

Login: manage
Password: *******

HP StorageWorks MSA2012i
System Name: Uninitialized Name
System Location: Uninitialized Location
Version: W421R07

# restart mc b
During the restart process you will briefly lose communication with the specifie
d Management Controller(s).
Continue? y
Info: Restarting Local MC B…

Success: Command completed successfully

Once both controllers have been restarted I can pretty much guarantee that you will be able to manage the MSA once again via browser.

Your Welcome 🙂


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  • eedee
    Keep it up such as amazing work. This is one of the best articles, you can find in the net, explaining everything in detail regarding the topic.
    10 pointsBadges:

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