The Real (and Virtual) Adventures of Nathan the IT Guy

Oct 19 2011   12:16PM GMT

Bold 9900 Red LED of Death (RLD)

Nathan Simon Nathan Simon Profile: Nathan Simon

It had to happen, my worst dreams come true… my new Bold 9900 died on me Monday evening. Now if you don’t want to read my story, skip to the middle of the blog to get to the technical part, if you like short stories, read on! It all started with trying to use my phone to call a college on my way to the Winnipeg Jets game. The phone was acting up and i ended up getting frustrated with it, so I just put it away. Moments later when the Jets were winning over the Penguins, I had the urge to take some photo’s. The Bold’s camera is pretty good when it comes to smartphone camera, its quick, and the pictures are sharp, so i took a couple pictures and was satisfied for the moment. I once again put my phone in my pocket and continued to enjoy the game. ten minutes later, I wanted to check my work emails, messages, whatever happened to pop up in the last ten minutes. The phone felt like a pop tart freshly out of the toaster… and you guessed it the batter went from twenty-five percent to zero persent in the last ten minutes, dead… anyways, I charged the phone a bit in the car and all was well. I got home and plugged it in for the night. When I woke up in the am, it was dead, RLD.

Removing and re-inserting the batter didn’t help. The phone just cycles the red led every ten seconds, on and off, on and off. If you pull the battery, connect it to usb, and run Apploader /nojvm from its directory you will be able to see the USB ID, and load an OS. This has been known to fix the issue, IF your internal memory is fine. Mine was not, so no matter what I did I would get the red led. And if you looked closely you will also see an hour glass in between led flashes. So what do you do? Call Rogers, have them step you through a couple runs, but if you just tell them that you ran apploader and tried to reinstall the OS with no luck, they will most likely issue an RMA.

So in the end of it all… I am getting a new phone expedited to me for thirty-five dollars, as Rogers does not express ship phones out anymore. All a cash grab i think…

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