Health IT Pulse:

health IT usability


September 15, 2015  1:42 PM

Providers can pass problems with health IT products, information blocking to ONC

Alex Delvecchio Alex Delvecchio Profile: Alex Delvecchio
EHR usability, health IT usability, HIE, information blocking, ONC, ONC-ACTB

If customer satisfaction and retention weren't reasons enough, health IT vendors now have more motivation to quickly and thoroughly respond to complaints about their health IT products. Healthcare providers can appeal to ONC if they feel vendors don't acknowledge and assist them with system...

July 21, 2011  1:09 PM

Understanding the human factors in consumer health IT

AnneSteciw Profile: AnneSteciw
consumer health IT, health IT usability, patient portal

As a relatively healthy individual, I have little use for consumer health IT devices or applications. However, when I received an invitation to sign into the patient portal offered by my health care provider -- a system called Patient Gateway -- I was excited to log in and check out my health...


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