Enterprise Linux Log

Mar 22 2007   7:04AM GMT

Red Hat’s new one-page SLA in pictures


Are you curious what a service level agreement looks like after its been through the Red Hat Enterprise Linux 5 SLA wringer?

Linux service agreements

“If it’s in the bits, we support the bits,” said Red Hat’s v.p. of engineering Paul Cormier. “No more legalese.”

1  Comment on this Post

There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when other members comment.
  • Bill Kuykendall
    I'd like to see this support agreement become the industry standard.
    0 pointsBadges:

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

Share this item with your network: