Computer Weekly Editor's Blog:

Universal Credit


April 26, 2017  10:51 AM

Can DWP meet its revised 2022 target for completion of Universal Credit?

Bryan Glick Bryan Glick Profile: Bryan Glick
Agile development, Agile Project Plan, dwp, Government IT, Project management, Universal Credit

In the run-up to the last UK general election in 2015, the Labour Party’s then shadow employment minister Stephen Timms pointed out that the target...

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September 9, 2016  9:48 AM

The grubby day-to-day frustrations of digital change in Whitehall

Bryan Glick Bryan Glick Profile: Bryan Glick
Change management, Digital transformation, GDS, Government IT, NHS, NPfIT, Universal Credit, Whitehall

Change is hard. Few business or IT leaders would disagree with such a statement. But learning the lessons from change should be the easy and obvious outcome. Failing to learn the lessons from change even after those lessons have been repeatedly expressed as a result of repeated problems can...


April 15, 2016  11:12 AM

Universal Credit shows it is time to make all major government projects open and transparent

Bryan Glick Bryan Glick Profile: Bryan Glick
dwp, freedom of information, Government IT, Project management, Universal Credit

After four years of the Department for Work and Pensions (DWP) spending taxpayers' money on legal fees to prevent the release of key Universal Credit documents, the only surprise revealed by their eventual publication this week was there was so little to be surprised about.

We knew...


March 21, 2016  6:30 PM

What now for Universal Credit – and could Iain Duncan Smith quitting lift the veil of secrecy?

Bryan Glick Bryan Glick Profile: Bryan Glick
dwp, Government IT, Universal Credit

Amid all the political fallout and the carnage within the Conservative Party since the shock resignation of work and pensions secretary Iain Duncan Smith last week, many observers have started asking questions about


December 16, 2014  6:08 PM

Introducing the Devereux-Hodge shambolicness scale for rating progress of Universal Credit

Bryan Glick Bryan Glick Profile: Bryan Glick
Agile, Digital skills, dwp, GDS, NAO, PAC, Universal Credit

If Universal Credit were made into a Hollywood rom-com, you just know that Margaret Hodge and Robert Devereux would be the central characters. Thrust into repeated opposition on different sides of a heated Public Accounts...

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November 28, 2014  12:03 PM

DWP still has lessons to learn to make Universal Credit IT a success

Bryan Glick Bryan Glick Profile: Bryan Glick
Digital skills, dwp, GDS, NAO, PAC, Universal Credit

"Unacceptably poor management" and "wasted time and taxpayer's money" - that's how Margaret Hodge, MP, the chair of the Public Accounts Committee described Universal Credit this week.


August 20, 2014  4:49 PM

Standing up for government IT – despite the e-Borders fiasco

Bryan Glick Bryan Glick Profile: Bryan Glick
Agile, Cabinet office, e-borders, GDS, Government IT, Home Office, IT skills, raytheon, Universal Credit

It may be an unfashionable thing to do this week, but I'd like to stand up for government IT.

Whitehall IT has been under particular scrutiny lately, eliciting a Financial...

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July 8, 2014  3:18 PM

Universal Credit business case not approved – obfuscation from the most open government in history

Bryan Glick Bryan Glick Profile: Bryan Glick
dwp, GDS, Government IT, PAC, Project management, Universal Credit, Whitehall

The government has finally been forced to admit that the business case for the troubled Universal Credit programme has still not been signed off - despite repeated assurances that approval...


April 29, 2014  12:49 PM

Is DWP looking for yet another new chief for Universal Credit?

Bryan Glick Bryan Glick Profile: Bryan Glick
dwp, Universal Credit

Is the troubled Universal Credit programme looking for yet another new leader for the project?

A good contact of mine has told me that he was approached by two separate headhunters...


March 5, 2014  12:09 PM

Is DWP about to lose its CIO?

Bryan Glick Bryan Glick Profile: Bryan Glick
CIO, dwp, GDS, Government IT, Universal Credit

I've been told that the Department for Work and Pensions CIO, Andy Nelson, is about to step down from the role.

The information came from a usually reliable source, but at the time of writing this, the DWP press office has yet to confirm or deny what I was told, despite repeated...


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