Computer Weekly Editor's Blog:


December 6, 2012  1:41 PM

Does outsourcing work? Does anyone actually know?

Bryan Glick Bryan Glick Profile: Bryan Glick
Capita, Government IT, local government, mutualisation, Outsourcing, Shared services

So, does outsourcing work? Can anybody actually provide a definitive answer, even after two decades of often knee-jerk outsourcing in organisations of all sizes across the UK?

The biggest focus on this question is underway in the local government sector. Councils in

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