Election manifestos reveal only a few clues to the future for digital government

It’s easy to read too much into any party election manifesto, but the
UK government, NHS and Windows XP support – what really happened

In all the debate about the NHS ransomware attack, much has been made of a...
Don’t expect much that’s new from political parties’ digital manifestos in General Election

Like it or not, necessary or not, we have another General Election, and while nobody will decide their vote based on a party’s digital policies, the imminent poll will raise important questions that affect the tech community. It’s unlikely we will see many digital surprises in the...
GDS changes start from the top

Can GDS avoid becoming just another Whitehall silo? Analysing the NAO’s scathing critique

Prior to this week’s publication of the latest National Audit Office (NAO) report on the Government Digital Service (GDS), rumour had it the Whitehall watchdog had pulled back from serious criticism and tempered its observations. A first draft, so it was said, was subsequently toned...
Gov.uk Verify ID providers eye the prize of HMRC’s digital users – but what happens without them?

In all the recent talk about whether HM Revenue & Customs (HMRC) is truly committed to the Cabinet Office’s Gov.uk Verify service, there’s been less...
HMRC ID vs Gov.uk Verify – what’s the difference, and why it matters

The long-term row between HM Revenue & Customs (HMRC) and the Government Digital Service (GDS) over online identity assurance broke into the...
GDS, HMRC and Verify: so much for cross-government digital collaboration

Less than a week after Cabinet Office minister Ben Gummer announced the new government transformation strategy, its central premise is already in question after HM...
Government digital strategy ticks the boxes – but real transformation needs more radical ambition

The long wait for the new government digital strategy may have caused frustration in some places, but clearly within the Cabinet Office the extensive delays have...
No surprises, few measurable targets, but one big challenge for the new government digital strategy

After another summer of turmoil at the Government Digital Service (GDS), with