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CRM


January 4, 2011  1:20 PM

2011 preview: why the Next Big Thing, is you

Bryan Glick Bryan Glick Profile: Bryan Glick
CIO, cloud, consumerisation, ipad, IT, social media, Tablet, Technology

It's the time of year when we're expected to put forward our previews and predictions for the big issues facing IT professionals and decision-makers in the 12 months ahead.

Frankly, from my perspective you could go back and

September 17, 2010  1:25 PM

Does Europe need a new IT champion?

Bryan Glick Bryan Glick Profile: Bryan Glick
BT, Cognos, EDS, HP, IBM, Mergers, Oracle, Sage, SAP, Sun Microsystems, T-Systems

The UK and Europe has for a long time beaten itself up about the dominance of US IT suppliers in the global market.

It's true that if you look at the top 10 lists in most sectors of the industry, they are dominated by the big players from across the pond. With a few notable exceptions -...


February 26, 2010  1:17 PM

Building the business case for corporate social media

Bryan Glick Bryan Glick Profile: Bryan Glick
Aviva, CIO, Collaboration, Facebook, social media, Social networking, twitter, YouTube

The use of social media technology in business has been permeated by perceptions that staff are simply Twittering their mates about what they just ate, Facebooking photos of colleagues or taking up valuable network bandwidth watching their favourite YouTube videos instead of working.

...


February 8, 2010  2:52 PM

What Larry wants, Larry gets: what next for acquisitive Oracle?

Bryan Glick Bryan Glick Profile: Bryan Glick
Accenture, BEA, EDS, HP, IBM, Oracle, PeopleSoft, Siebel

Several years ago, I sat next to then-Oracle UK managing director Ian Smith at an industry event. At the time, the software giant was pursuing an aggressive and increasingly contentious purchase of rival PeopleSoft, and for a while looked like losing.

Discussing this with Smith, he...


January 8, 2010  2:36 PM

The top 10 CIO issues for 2010

Bryan Glick Bryan Glick Profile: Bryan Glick
CIO, Collaboration, CRM, Election, ERP, government, innovation, iPhone, IT Governance, IT skills, Leadership, Mobile, social media

Many IT leaders will be entering 2010 with bruises on their budgets from the recessionary battering they took over the past 18 months. But this year promises a cautious return to growth - for some at least.

Any CIOs going into the year simply expecting more of the same may be left...


December 8, 2009  9:52 AM

Time has come for IT to heal and prosper

Bryan Glick Bryan Glick Profile: Bryan Glick
Accenture, budgets, CRM, Ecommerce, It spending, Recession, Recovery, Strategy

The IT industry's bruises from fighting the downturn in 2009 are still pretty raw, but as the year approaches its end many will be applying the ointment with a bit more of a smile.


The mood of cautious optimism among IT directors was confirmed by


October 28, 2009  6:13 PM

Inspectagadget gets a new blogger… at last! LOL

ComputerWeeklyStaff Profile: ComputerWeeklyStaff
blogger, Blogging, gadgets, inspectagadget

For sometime my colleague Faisal Alani has borne the brunt of producing content for our successful Inspectagadget blog.

Eventually, he persuaded me that he should have...


October 26, 2009  3:13 PM

One voice or many… the twitter conundrum for brands

ComputerWeeklyStaff Profile: ComputerWeeklyStaff
social media, twitter

Two well-known brands - drinks company Innocent and online clothing retailer Asos.com - have totally different approaches to their employees' using social media under their brand name. These examples were taken from the Media 140 event in London about...


October 26, 2009  2:43 PM

Using social media to market your products: the case of Red Bull

ComputerWeeklyStaff Profile: ComputerWeeklyStaff
media140, social media

First session after lunch at Media 140 is John Beasley, head of brand at Red Bull, who says social media plays a key role in the marketing of the company's products.

He says the important thing is to find...


October 26, 2009  12:59 PM

Using twitter well… some good examples of listening

ComputerWeeklyStaff Profile: ComputerWeeklyStaff
social media, twitter

One of the better presentations so far at Media 140 was Ciaran Norris's keynote "Learning to Listen", during which highlighted some of the good examples of companies that have listened well on twitter or other...


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