Change management

September 9, 2016 9:48 AM

The grubby day-to-day frustrations of digital change in Whitehall

Bryan Glick Profile: Bryan Glick

Change management, Digital transformation, GDS, Government IT, NHS, NPfIT, Universal Credit, Whitehall

Change is hard. Few business or IT leaders would disagree with such a statement. But learning the lessons from change should be the easy and obvious outcome. Failing to learn the lessons from change even after those lessons have been repeatedly expressed as a result of repeated problems can...