Digital vs digitisation: learning lessons from retailers
Profile: Bryan Glick
As one of the industries most affected by the digital revolution, there is a lot that other sectors can learn from retailers.
We've seen cold, hard evidence of what happens when...
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10 years tickling the toes of NHS IT suppliers
Profile: Bryan Glick
When Richard Granger, then the director-general of NHS IT, signed the contracts for the National Programme for IT (NPfIT) in 2003, he famously promised he would hold the suppliers' "feet to the fire."
Ten years on, it's clear that the contracts instead called for the NHS to rub their...
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2014 will be the year of the cloud – honest
Profile: Bryan Glick
After years of marketing hype from vendors, you're probably fed up of being told that "the year of cloud" is upon us.
But this time, it looks like it's true.
There were two apparently contrasting statistics that emerged recently that help to explain why this might be the...
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How much worse will Universal Credit IT problems get?
Profile: Bryan Glick
How much worse might things get with the troubled Universal Credit IT programme?
Last week, we learned through a National Audit Office report that...
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Universal Credit IT: Separating the truth and the lies – you decide
Profile: Bryan Glick
Work and pensions secretary Iain Duncan Smith - the person ultimately responsible for the delivery of Universal Credit - has been touring TV and radio stations this morning, and facing questions in the House of Commons, to try to present a positive light on the 0 Comments
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DWP prepares the ground for NAO to reveal what’s really happening in Universal Credit IT
Profile: Bryan Glick
In an unprecedented show of partial openness, the head of the troubled Universal Credit programme has gone public on some of the problems in the government's flagship welfare reform project.
This apparent change of heart over the secrecy surrounding Universal Credit is likely to have...
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