Unable to open Lotus Notes

Profile: SriramNatarajan
Lotus Notes
I'm unable to open Lotus Notes. What should I do?

3 Replies to this discussion

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  • Stiletto
    What happens when you try?  Did it ever work?  If so, when did it stop?  You've given us very little to go on.
    5,545 pointsBadges:
  • BruceWayne
    Try to delete the file CACHE.NDK in your Lotus Notes data directory.
    It's safe, this file will be created again when Lotus Notes will start.
    4,465 pointsBadges:
  • ankit3302

    In one case Notes, standard fails to launch and the following error is found in the logs:

    err===>'XCOPY' is not recognized as an internal or external command

    The PATH environmental variable on the operating system was set incorrectly.

    To determine if this is the cause perform the following test:

    - Open a command window (type cmd in Start->Run...)

    - Type xcopy and press enter

    If the operating system PATH is correct, it will show that the files have been copied.

    If the PATH is incorrect an error will be returned stating the xcopy command cannot be run due to an incorrect PATH.

    Once the PATH is fixed Notes Standard will launch.

    3,555 pointsBadges:

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