CW Developer Network:

Services


August 26, 2013  6:39 AM

Zen & the art of help-yourself pick & mix helpdesks

Adrian Bridgwater Adrian Bridgwater Profile: Adrian Bridgwater
cloud, helpdesk, Service management, Services, Zendesk

Cloud is a service -- doh, no big surprise there really right? Why then is customer support and help and succour, sustenance and service not a more up-front message in the message sets used by cloud vendors? In truth it actually is, open hybrid hosting cloud specialist Rackspace sells itself on...

April 14, 2011  2:38 PM

Cloud computing is NOT a product, discuss

Adrian Bridgwater Adrian Bridgwater Profile: Adrian Bridgwater
Cloud Computing, Gartner, Quocirca, Services

I was working on a story this week that examined cloud computing adoption - but please don't stop reading yet! OK so here's the basic stuff - Gartner estimates that in 2010, cloud computing service revenue was estimated to be somewhere around £41 billion, a nearly 17 percent increase from...


December 16, 2010  10:56 PM

Parallels ‘blue-sky’ blueprint for ‘true-blue’ Cloud Services

Adrian Bridgwater Adrian Bridgwater Profile: Adrian Bridgwater
Cloud Computing, Services

Cloud services company Parallels has dried off the ink on its free Cloud Service Provider Blueprint and "complimentary" (no less!) whitepaper designed to help service providers profit from the Cloud.

This piece of 'blue-sky' thinking joins IDC's habitually upbeat predictions for new...


November 30, 2010  8:24 AM

HP Software Universe Day #1: the secret “service” sauce

Adrian Bridgwater Adrian Bridgwater Profile: Adrian Bridgwater
Data, devices, HP, SaaS, Services

Welcoming 3000 attendees here in Barcelona to HP Software Universe 2010 this morning was Neil Weston, VP & GM HP Software EMEA. The big news later today is the release of HP Application Lifecycle Management version 11. But before the news (which I will cover later), I think it's worth...


September 22, 2010  5:17 PM

Michael Dell talks ‘Zettabytes’ at Oracle OpenWorld

Adrian Bridgwater Adrian Bridgwater Profile: Adrian Bridgwater
Data, data-centre, Databases, Dell, Networking, Services, Zettabytes

This enormous IT show started off today with a presentation from Michael Dell. The man himself kicked off with an overview of the partnership that has existed between his company and Oracle since 1995. This week has seen the launch of a new Oracle consulting and implementation practice at Dell, so...


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