Unified Communications: Click to talk

Feb 28 2010   9:09AM GMT

What to Do if Your UC Vendor is Acquired

Tony Bradley Tony Bradley Profile: Tony Bradley

There are a number of advantages to embracing new technologies early. By the time competitors catch on and jump on the bandwagon, your organization already has the pieces in place and maturing business practices built around the new tools.

Early adoption has some roadbumps as well, though. For example, the unified communications and VoIP arenas are in a relatively constant state of flux still. New companies emerge. Old companies die off. And mergers and acquisitions make for a constantly changing landscape of tools and technologies.

That may be confusing if your organization is trying to get in the game. It can be absolutely horrifying if your organization is already in the game and its your vendor that is shutting its doors and being acquired.

In ‘My unified communications vendor was acquired: What do I do?’, Gary Audin points out:

A very negative result of an acquisition may be the sale of some of the acquired company’s assets to pay, in part, for the acquisition. If these assets/products are those an enterprise depends on, then the customer will go through a second acquisition cycle, leading to more turmoil. In some cases, the acquiring company buys the technology, intellectual property and key employees and terminates the products.

Check out the rest of the article for tips and caveats you should be aware of if you end up in this situation.

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