Unified Communications: Click to talk

Jan 28 2009   12:27AM GMT

Unified Communications Defies Economic Trends

Tony Bradley Tony Bradley Profile: Tony Bradley

You have probably noticed that the economy isn’t doing so hot. Microsoft announced the first round of job cuts in the company’s history. Tens of thousands more job cuts were announced just this week from trusted and reliable entities such as Home Depot and Sprint. Companies that aren’t cutting employees are still freezing salaries, shelving projects, and looking for ways to cut costs.

Fortunately for unified communications, investing in a unified communications project is a pathway to reducing operational expenses and cutting costs. Perhaps that explains why companies that have stopped spending on everything from travel to paper clips are still considering investments in unified communications.

A CDW survey of 766 unified communications IT professionals found that 61% of the respondents feel that unified communications allows their organization to accomplish more with less and increase productivity while reducing costs. Implementation is ongoing for 20% of the respondents, and 33% report that they are actively planning for imminent deployment projects. Combined with the 6% who reported a complete unified communications deployment is already in place, that means that 59% of the respondents either have, or are still actively pursuing unified communications even with the faltering economy.

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